Accessibility Statement

Boston Chinatown Neighborhood Center, Inc. (“BCNC”) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to Support Accessibility

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. BCNC is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

BCNC takes the following measures to ensure accessibility of BCNC:

Conformance Status

BCNC is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: [Color contrast for small and large text are of appropriate contrast levels.]

Feedback

We welcome your feedback on the accessibility of BCNC. Please let us know if you encounter accessibility barriers on BCNC.

Phone: 617-249-2995

Fax: 617-292-1887

Postal Address: 38 Ash Street, Boston, MA 02111

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

BCNC is designed to be compatible with the following assistive technologies:

BCNC is not compatible with:

Technical Specifications

Accessibility of BCNC relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of BCNC, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations for BCNC

Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days.

Archived documents (such as Microsoft Office Word, Excel and Powerpoint and older Adobe Acrobat PDFs): might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days.

Carousels containing images do not have accessible controls for navigating between images.

Phone: 617-249-2995

Assessment Approach

BCNC assessed the accessibility of BCNC by the following approaches:

This Accessibility Statement is Approved By:

Mary Gillen, Accessible Media Production Testing Auditor & Remediator

Zamawa Arenas, Founder & CEO of Flowetik

Ben Hires, CEO of BCNC

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.