Family Engagement Coordinator
Full-Time | Boston, MA | On-Site
About BCNC
Make a lasting impact on the lives of immigrant families and thrive professionally while contributing to our mission-driven culture. For more than 50 years, BCNC has been providing new immigrants, especially Asians, with the support and resources they need to thrive in the United States. With deep roots in Boston’s Chinatown neighborhood, BCNC now serves people from three locations in Greater Boston. Its holistic, family-centered programs reach 13,000 children, youth, and adults each year, setting them up for success in school, work and life. BCNC also builds vibrant communities through Pao Arts Center, along with its collaborations and research.
Why Join Us
At BCNC, we are passionate about making a meaningful difference in our community. Our team is driven by a shared commitment to social impact and is both supportive and resourceful. We believe in fostering an empowering and inclusive work environment where every individual can contribute, grow, and thrive. If you are looking for a rewarding career that allows you to align your passion with making meaningful change, explore our open positions and join us in our mission to pave the way for a better tomorrow.
What You Will Do
The Family Engagement Coordinator is a member of the BCNC Acorn Center for Early Education & Care team. The state licensed and nationally accredited child care center supports the growth and learning for children from 15 months to 5 years. You will work collaboratively with a team of professional teachers to strengthen children and families by providing high-quality education and care so parents can work or further their education. You will report directly to the Director of Acorn Early Education and Care.
In this role, you will:
- Develop and maintain respectful, supportive, and ongoing relationships with all families, educators, administrators, and community partners
- Provide support and resources to families through enrollment recruitment, marketing efforts,
school tours, parent advisory councils, check-ins, and individual orientations - Maintain regular contact with all families through quarterly check-ins and home visits (required
by Head Start); for Head Start families, develop with parents a family plan and support with
resources and encouragement tracking progress - Coordinate screening and assessment services with families and appropriate organizations for
children with special needs - Work collaboratively with the Education Coordinator to observe and support children with
behavioral and developmental concerns. Communicate with families, make referrals with the
BCNC Family Service team and collaborative partner organizations (Boston Pre-K, Head Start,
Public Schools, Early Intervention), and schedule teacher/parent conferences as needed - Maintain documentation/recordkeeping in accordance with BCNC, funding, and regulatory
requirements - Participate in required funding meetings and check-ins, professional development activities, staff
meetings, supervision, and other meetings assigned - Perform other duties as assigned by the supervisor
What We Look For
- Bachelor’s degree in early childhood education or related field
- Must be certified in First Aid and CPR within 6 months of employment
- Minimum 1-2 years of experience working with families
- Proficiency in Windows, Microsoft Office, Google Docs, and related applications
- Experience working with children and families with and/or without disabilities
- Experience working with people of different backgrounds and a high level of cultural competency
is highly preferred - Ability to manage and track multiple tasks, ensuring timely completion and meeting deadlines
- Demonstrated commitment to the success of coworkers and to the organizational mission
- Professional working proficiency in writing, reading, and speaking in Cantonese or Mandarin
Chinese is required
What We Offer
- Competitive compensation package
- Comprehensive health, life, and disability coverage
- Retirement plan with employer matching
- Supportive time-off policy
- Professional development
Working Conditions
- Must be available to work a flexible schedule and may require local travel during the workday
- This position involves performing essential job functions in typical work environments, including but not limited to offices, classrooms, or community settings. Duties may require routine movement such as walking, standing, and bending. Depending on the role, responsibilities may also include the ability to move items weighing up to 25-50 pounds, and the use of computer equipment and effective communication. All essential functions can be performed with or without reasonable accommodation.
Compensation
$54,500 – $58,000 annually
How to Apply
We encourage you to apply for this role even if you may not meet every single qualification listed. We value talent, drive, and enthusiasm. Your passion, dedication, and willingness to learn can make a significant difference in our team and the community.
Please Note
You must be authorized to work in the United States. BCNC does not provide sponsorship for an employment work visa.
BCNC is an equal opportunity non-profit organization that supports diversity and encourages all employees and applicants to apply. The language proficiency requirement is based solely on the needs of the position and is essential for fulfilling the role’s responsibilities. BCNC is committed to non-discrimination and equal opportunity for all without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by Federal, State or Local laws.