The ESL for Customer Service job training program is a free training for intermediate English language learners seeking full-time entry-level employment in the customer service industry. This program is held in partnership with the Chinese Progressive Association (CPA) and the Boston Mayor’s Office of Workforce Development.
One-on-one career counseling every week
Visits to local retail employers
Help with finding and keeping a job
What You Will Learn:
Customer service skills
English for everyday work
How to apply to jobs and pass job interviews
How to plan for your long-term career goals
Time: Mondays to Fridays, 9:45 A.M. – 2:00 P.M.
Length: 8 weeks
Live in Boston
Authorized to work in the U.S.
Available to work 30 or more hours per week
Intermediate English level
Homeless or near homeless individuals, TANF recipients, and individuals with CORI issues are welcome to apply.
How to Apply: Come to BCNC Boston (Chinatown) office (38 Ash St, Boston): Mondays-Fridays 9:00 A.M. – 7:30 P.M or Saturdays 10:00 A.M. - 3:00 P.M. We accept applications year-round.
For More Information:
Allison Wein: 617-635-5129 x2012 (Spanish, French, & English)