Register now for our January - May 2025 class!
The CustomerFIRST (Customer-Focused Industry-Recognized Sales Training) Program with ESOL is a free training for intermediate-advanced English language learners seeking full-time entry-level employment in the customer service industry. This program is held in partnership with the City of Boston Mayor’s Office of Workforce Development, MassHire Metro North Workforce Board and is a SNAP Path to Work program.
Do you want to…
Work with customers?
Get a full-time job?
Take the first step in building your career in the US?
Our FREE training includes:
Customer service skills
Computer and phone skills
English for work
Job search and interview practice
One-on-one help every week with finding and keeping a job!
Exam preparation for an industry-recognized certificate
Eligible students may receive up to 4 monthly T-passes and/or a small stipend
Next class starts January 2025 - Register NOW!
Monday, Tuesday, Wednesday, and Thursday 9:30am-12:30pm
Plus 3 hours homework per week
1 hour of 1-1 career counseling weekly
16 hours of class total every week
We help students get jobs in…
Hospitals
Logan Airport
Stores
Hotels
Supermarkets
and much more!
Location: 38 Ash Street, Boston, MA 02111
Cost: Free
Requirements:
Live in Greater Boston area
Low-income
Available to work 30 or more hours per week
Intermediate English level
Have a computer and reliable internet service
Homeless or near homeless individuals, TANF recipients, individuals with CORI issues, and SNAP recipients are welcome to apply. BCNC is an equal opportunity provider.
How to Apply: Click here to complete our online registration form. We accept applications year-round.
Learn More: Contact Olivia at olivia.courtoy@bcnc.net