Serving Families Virtually: Staff Present Challenges and Successes

Family Connectors Kit Yung and Mandy Situ served as panelists in the “Virtual Family Support: Responding and Adapting Program Services During COVID-19” workshop at the Children’s Trust “A View from All Sides” annual conference on October 15, 2020.

“A View from All Sides” is New England’s premier family support training conference, consisting of a total of eight virtual workshops this year with various topics that aim to strengthen educators’ and service providers’ knowledge and skills on how to work with children, youth and families.

In the virtual panel with 200 attendees, Kit and Mandy, shared their successes and challenges of offering virtual programs and support during the COVID-19 pandemic, and how each program quickly responded and adapted program services, including parenting education and support, to continue to serve families. The panel focused on virtual parenting education series, and the panelists shared techniques on running virtual parent support programs.